FAQ

We sell flight sim accessories, to enhance your simulation experience. We've got some amazing products coming soon so make sure to sign up to our email listing so you don't miss it!

Yes, we ship our products worldwide! Shipping costs and delivery times vary depending on your location and the selected shipping method. During checkout, you’ll be able to see the estimated shipping fees and delivery times for your address.

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways to make your shopping experience smooth and safe.

Delivery times depend on your location and the shipping method you choose. Typically, orders are processed within 1-2 business days, apart from when it's a pre-order period, in which case the lead time can longer. Shipping can take anywhere from 3-27 days depending on the destination. You will receive tracking information once your order is shipped.

Yes! Once your order has been shipped, you will receive an email with the tracking number and a link to monitor the delivery status.

We have a 14-day return policy for most products. If you are not completely satisfied with your purchase, you can return it for a refund or exchange within 14 days of receiving the item. Products must be in their original condition and packaging. Please visit our Return Policy page for more details.

Yes, we offer support for our products! Email info@theflightdoc.shop and we'll get back to you as soon as we can

You can reach us via email at info@theflightdoc.shop or through our contact form on the website. We’re here to help!